Enrollment in CleverCamp cohorts involves personalized mentor matching, curriculum preparation, and reserving strictly capped cohort spots. Consequently, all sales and enrollments are final.
We recognize that unforeseen circumstances do occur. In select, exceptional cases, CleverCamp will review refund requests under the conditions outlined below:
1. Eligibility for Refund Review
Refund requests will only be considered under the following qualifying criteria:
- A documented medical emergency affecting the student.
- A verified immediate family emergency.
- Other severe, extenuating circumstances strictly beyond the student’s control.
Note: Changes in personal preference, schedule conflicts with school or extracurriculars, or lack of interest are strictly non-refundable.
2. How to Submit a Request
- Send an email to clevercampschool@gmail.com with the subject line: Refund Request - [Student Full Name] - [Cohort Track].
- Attach supporting documentation or a detailed explanation of the extenuating circumstance.
- Submit the request at least 10 calendar days prior to the cohort start date (unless the emergency occurred within that 10-day window).
3. Review & Processing Terms
- Every request is reviewed independently on a case-by-case basis.
- Decisions are made at the sole discretion of CleverCamp management.
- Approved refunds may be partial or full, depending on timing and resource allocations already incurred.
- Approved refunds will be processed back to the original method of payment within 10–15 business days (2–3 weeks).
Contact Information
For any legal inquiries, policy questions, or support:
Email: clevercampschool@gmail.com